FAQ

All 2020 7th Sunday Festival tickets are automatically converted to August 2021 tickets and valid on August 8th. You don’t have to take any steps if you want to keep your ticket for next year. You only need to save your confirmation email you have received after the purchase of your 7th Sunday Festival 2020 ticket. But even this mail can be requested again from our ticket provider CM: resend.cmtickets.com. You will receive your ticket 3 days prior to the festival, on August 5th, 2021.

Your ticket is not valid for the 2022 edition, so we hope to see you on August 8, 2021!!

When you applied for a voucher in 2020, you still have “7th Sunday credit”. Because you can only buy a deposit ticket for 7th Sunday Festival, you are left with a remaining amount and a lot of hassle … For that reason we have chosen to automatically convert your voucher into a ticket for Sunday 8 August 2021.

If you don’t want to be part of 7th Sunday Festival on Sunday August 8th, 2021? If you’re sure…Check the refund information below.

If you know for sure that you will not be able to be part of 7th Sunday Festival on Sunday August 8th, 2021, then we find that very unfortunate… But as a registered ticket buyer it is possible to request a refund for your entire order (or voucher). Attention: option only applies to your entire order; entrance, token and parking tickets. For you and the friends you bought your tickets for. The full amount including service fee will be transferred to your account on June 23th, 2021 (13 months after the original date, check saveyourticket rules for more info). 

It is possible to request a refund until February 28nd, 2021 11:59 hrs. If we didn’t hear from you, we assume that you will be there in August 2021 to make it an unforgettable edition together!

It is currently not possible or necessary to personalize your ticket. The personalization tool will reopen (free of charge) and each ticket will have to be personalized again. You will receive your ticket 3 days prior to the festival, on August 5th, 2021.

If you can’t find your confirmation email you have received after the purchase of your 7th Sunday Festival 2020 ticket, you can request it from our ticket provider CM. Use: resend.cmtickets.com. You will receive your ticket, as planned for this years edition, 3 days prior to the festival, on August 5th, 2021.

If you do nothing, you will automatically take your ticket with you to the edition of August 8th, 2021.

You will receive your official ticket 3 days prior to 7th Sunday Festival 2021. All personalized tickets will be send on Thursday August 5th, 2021 (check your spam inbox).  The personalization tool will reopen (free of charge) and each ticket will have to be personalized again. You will receive your ticket 3 days prior to the festival, on August 5th, 2021.

Tickets that you have won during a giveaway on one of our official 7th Sunday Festival channels: Facebook, Facebook event or Instagram will automatically be transferred to tickets for 2021. Refunds are not possible. You will receive your tickets, just like normal ticket buyers, 3 days prior to 7th Sunday Festival. All tickets will be send on Thursday, Augustus 5th (please check your spam inbox). 

Contact the bus company where you bought your tickets. Every bus company has a different procedure.

Unfortunately we cannot help you with your bus tickets. Of course we hope that the bus company will cooperate.

From the start we have communicated on our website the following:

7th Sunday Festival tickets (were and) are available exclusively through our own website. You are not allowed to buy or sell your ticket via TicketSwap, Marktplaats, Viagogo, Tickettack, Tickets4U, etc. 

In the past we have experienced a lot hassle with people and companies who have earned a lot of money by reselling tickets. That is why we have to set a limit. Every year we welcome +/- 350 people at the entrance who are almost crying because they are not allowed to enter the festival with the ticket they have bought through secondary ticket platforms, such as Ticketswap, Viagogo, Marktplaats etc. So we found it necessary to warn are visitors and take measures.

If you have bought your ticket at one of these ticketplatforms anyway, you are an non registered ticket buyer and we can’t do anything for you. Therefore you are completely dependent on the officially registered ticket buyer.

So buy your tickets via the official website in the future, then the organization sees you as a registered ticket buyer…